Returns & Exchanges
At Tribesigns UK, we want you to be completely satisfied with your home office and furniture purchases, which is why we offer a 30-day window for returns on all items in their original condition. We strive to make the return process as seamless as the assembly of our furniture to ensure your shopping experience remains stress-free.
Return Process
- 1.Initiate Your Request
Contact our dedicated customer support team via email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Carefully disassemble the furniture and pack it securely in its original packaging, ensuring all hardware, tools, and instruction manuals are included.
- 3.Ship the Item
Affix the provided shipping label to the outside of the box and drop it off at your nearest designated courier point or schedule a home collection.
- 4.Receive Your Refund
Once our warehouse inspects the returned item to confirm its condition, we will process your refund back to your original payment method within 5-7 business days.